Unchain Support
We're here to help you stay on the path to freedom.
Common Questions
Premium features not unlocking?
If you recently purchased a subscription but features remain locked, go to the Paywall screen in the app and tap "Restore Purchases". This will resync your device with our servers.
How do I manage or cancel a subscription?
Subscriptions are managed directly by Apple. Go to Settings → Apple ID → Subscriptions on your iPhone to view or cancel your Unchain membership.
How do I delete my account and data?
We value your privacy. You can request account deletion by emailing us at deanodiergaardt@gmail.com. We will remove all your personal data and reboot history within 30 days.
App crashing or sync issues?
Ensure you are on the latest version of iOS and Unchain. If issues persist, try logging out and logging back in to refresh your secure session.
When contacting support, please include:
- Your iPhone model & iOS version
- The email address tied to your account
- A brief description of the issue or steps to reproduce it